EGP (EGP)
EGP
Egyptian Pound
د.إ
United Arab Emirates dirham
ر.س
Saudi Arabia Riyal
$
United States Dollar
Euro Member Countries

Shipping Policy


Shipping Regions & Methods

Domestic Shipping

1.   Standard Delivery (2-3 business days)

     Free shipping on orders over 1000 EGP

     Fixed rate of [Amount] for orders below the threshold

2.   Express Delivery ( Same day )

     Available for urgent deliveries

     Additional fee of 100 EGP

     Not available in remote areas

 

International Shipping

1.   Standard International (5-10 business days)

     Available to the Middle East

     Shipping cost calculated by weight and destination

     Tracking provided for all international orders

2.   Express International (3-5 business days)

     Premium service for faster delivery

     Available in select countries

     Rates vary by destination

 

Order Processing

Processing Time

     Orders processed within 1-2 business days

     Processing begins after payment confirmation

     Additional processing time may apply during peak seasons

     Order confirmation email sent with tracking information

 

Shipping Restrictions

Restricted Items

     Certain items may have shipping restrictions

     Some products are not available for international shipping

     Special handling required for delicate items

 

 

 

Address Requirements

     Complete and accurate shipping address required

     P.O. boxes accepted for standard shipping only

     Additional fees may apply for address changes after shipping

 

Tracking Orders

Tracking Information

     Tracking number provided via email

     Real-time tracking available through the customer dashboard

     Updates at key shipping milestones

 

Lost or Delayed Packages

1.   Lost Package Protocol:

     Investigation initiated after [2] days without updates

     Claims must be filed within [3] days of expected delivery

     Resolution provided within the same day

2.   Delayed Package Protocol:

     Notification sent for significant delays

     Alternative delivery arrangements when possible

     Compensation offered for excessive delays

 

Special Circumstances

Weather & Natural Events

     Delivery times may be affected by weather conditions

     Notifications sent for weather-related delays

     Alternative delivery arrangements when possible

 

Holiday Schedule

     Modified processing times during major holidays

     Holiday schedule posted [2] days in advance

     Extended delivery times may apply

 

Customs & International Fees

Import Duties

     Recipient responsible for import duties and taxes

     Customs fees not included in shipping costs

     Approximate duties calculator available for reference

 

 

 

Documentation

     Proper customs documentation provided

     Commercial invoices included as required

     Additional documentation available upon request

 

 

Return Shipping

Return Process

1.   Generate return label through the customer dashboard

2.   Package items securely in original packaging

3.   Drop off at authorized shipping locations

4.   Tracking provided for return shipment

 

Return Shipping Costs

     Free returns for defective items

     Customer responsible for non-defective return shipping

     Return shipping deducted from the refund amount

 

Contact Information

For shipping-related inquiries: 

- Email: info@theachievers-edu.com

- Phone: +201120624711

- Live Chat: Available [24 hours] 

- Response Time: W i t h i n m i n u t e s 

 

Policy Updates

     Shipping policy subject to change

     Changes announced [7] days in advance

     Current rates and policies available on the website

     Existing orders honored at original shipping terms

 

 

For the most current shipping information and rates, please get in touch with our customer service team or visit our website at https://theachievers-edu.com